Survey Setup
- I purchased a one-time survey, but I can’t find it on Gallup Access. Where is it?
- How do I start and end my survey?
- How long should I keep the Q12 survey open?
- Can I edit a survey after I launch it?
- Can I identify a specific employee's survey responses?
- Can I modify or replace the consent statement?
Survey Participation & Completion
- Where do I get the survey link to send to participants?
- Do incomplete surveys interrupted by unforeseen circumstances (power outage, browser timeout, etc.) affect survey data?
- Is Gallup's Q12 survey voluntary?
- I can't find my survey invitation. How do I get another one?
- I accidentally submitted my survey before I wanted to. What should I do?
- Why do I see a message indicating my survey has already been taken?
Managing Action Plans
Understanding & Using Reports
- Why does the company-level database have a narrower range of scores than the workgroup-level database?
- Are there times when I won’t receive a report or Gallup will suppress survey data?
- How long does it take for reports to generate after I close a survey?
- Why don't I have data in my report?
- Can a manager view their employees’ individual survey responses?
- How do I edit the columns (data) that appear on my report?